IT Infrastructure Engineer

Summary

As an IT Infrastructure Engineer, you will play a pivotal role in ensuring the seamless operation of our organization’s IT infrastructure. Working closely with our Keppel IT team in Singapore, you will be responsible for maintaining, optimizing, and enhancing all IT resources, thereby minimizing disruptions and maximizing efficiency. This position requires a proactive approach to troubleshooting, a strong understanding of IT networks and security, and good interpersonal skills to support end-users effectively.

About this position

Working in a small team and reporting directly to the IT Manager in Belgium, this role involves maintaining and improving our IT infrastructure. You will assist firstline support, be responsible for infrastructure maintenance, security measures, along with ensuring our systems run smoothly and securely. Your collaboration with the Keppel IT team and other stakeholders will be crucial in deploying new tools and technologies, as well as maintaining technical documentation.

A detailed overview of the job

This is what you will do

Firstline Support for End-Users

• Provide timely and effective support to end-users, addressing their IT-related queries and issues

• Troubleshoot hardware and software problems, ensuring minimal disruption to daily operations

IT Infrastructure

• Maintain end-user devices (such as computers, laptops and mobile devices), servers, network components and firewalls

• Monitor system performance, identify bottlenecks and take corrective actions

• Assist in software deployment and updates

• Collaborate on network, computing, and storage projects to enhance our IT infrastructure

Security Measure

• Implement and maintain security protocols, including account management, backups and firewall configurations

• Ensure compliance with group IT policies

• Technical Documentation and knowledge base

• Co-maintain an internal wiki with comprehensive technical documentation, manuals and IT procedures

• Keep records of system configurations, troubleshooting steps and common solutions

Skills and abilities

Must Haves

• Creative, autonomous, and responsible

• Socially minded and enthusiastic to be a part of a dynamic team

• Resourcefulness and problem-solving attitude

• Practical knowledge of IT networks and scripting/programming languages like Powershell

• Disciplined and ready to follow and enhance existing company policies, standards and procedures

Nice to haves

• Knowledge of SCCM, HCL Notes, M365 and Cloud Environments

Education and Experience

•  Professional Bachelor or Master level degree in applied informatics and/or information technology

• Skilled user of Windows servers and clients

Languages

• Must possess a good working knowledge of English and Dutch; proficiency in French is highly valued.

We Offer

• Long-term, permanent contract, full-time with a competitive salary package

• Hybrid work

• A supportive and inspiring atmosphere where teamwork and innovation are valued

• Training opportunities tailored to the requirements of the role and the specific projects you will be involved in

• Joining a vibrant community of experts dedicated to creating a sustainable world for present and future generations through the resolution of a global non-recyclable waste management challenge

Pride, passion, and professionalism
Who we are in a nutshell

Waste-to-Energy technology represents a viable solution for tackling the global challenge of non-recyclable waste. With an estimated 70% of the world’s waste currently being sent to landfills, there is a critical need to implement more sustainable and environmentally friendly methods of waste disposal. By converting waste into energy, Waste-to-Energy technology offers a way to reduce the volume of waste going to landfills while also generating clean and renewable energy. This helps to address the pressing environmental and climate issues associated with traditional landfill disposal methods.

As technology continues to advance and sustainability standards for Waste-to-Energy plants become increasingly stringent, each project we undertake at Keppel Seghers Belgium is unique. Our team of in-house experts is dedicated to tackling even the most complex challenges to deliver on our promise of creating a cleaner and healthier future. At the heart of our work is a deep passion for the projects we undertake and the positive impact they have on the world. We take great pride in the professionalism and expertise of our teams, who work tirelessly to deliver top-quality results on every project. We believe that our work is not just a job, but a mission to build a better world. This sense of purpose is what makes us proud to be a part of the Keppel Seghers Belgium team.

Become a part of the solution

We are on a mission to tackle the colossal issue of non-recyclable waste by transforming it into a valuable resource: energy. Through our innovative Waste-to-Energy solutions, we aim to reduce the global pile of non-recyclable waste and promote a more sustainable future for all. Whether you are a passionate individual, a forward-thinking business, or a community leader, we welcome you to collaborate with us in developing innovative waste-to-energy solutions that benefit people and the planet. Together, we can leave a positive mark on the world and pave the way towards a cleaner, more sustainable future. Join us today and become part of the solution!

About the interview process

We like to move fast and probably you do too. We get it. Nevertheless, we believe in hiring people, not “just” candidates.  We value individuals who have a unique story to share, and we are committed to dedicating time to hear it.

To give you a head start, this is how we work.

Step 1: After applying via our website, we will provide a response to your application within 7 working days of receipt. If you do not hear from us within this time, it is likely that we do not see an immediate match.

Step 2: If your application sparked our interest, you will be invited for an online intake call with our recruitment team. This call is an important step in the recruitment process and allows us to get to know you better, discuss the position you applied for, and explore any other opportunities that may be a good fit for your skills and experience.

Step 3:  If there is a mutual match between you and our team(s), we will proceed to the next step in the recruitment process. This typically involves an in-person interview at our offices in Klein-Willebroek, Belgium. However, depending on your location and availability, we may also schedule a second online call with the team leader and/or the head of department.

The in-person interview provides an opportunity for you to meet with our team(s) in person, tour our facilities, and get a feel for the workplace culture. During the interview, we will ask you more in-depth questions about your experience, qualifications, and motivations for applying for the position. We will also discuss the role and its requirements in greater detail and give you the chance to ask any questions you may have.

Alternatively, if an in-person interview is not feasible, we may schedule a second online call with the team leader and/or the head of department. This call will cover similar topics as the in-person interview but will be conducted via video conference. This approach allows us to connect with you remotely and ensure that we have a thorough understanding of your qualifications and fit for the position.

Regardless of the format, the next step in the recruitment process is an exciting opportunity to further explore the role and the company, and to demonstrate your qualifications and fit for the position. We look forward to working with you throughout the recruitment process and finding the best possible match for both sides.

Step 4: If everything goes well during the recruitment process, and we determine that you are the right fit for the position, we will extend an offer to you. This offer will outline the details of the position, including the job title, responsibilities, compensation, benefits, and any other relevant information.

We understand that waiting for an offer can be a stressful time, which is why we strive to provide a prompt response to all candidates who participate in the recruitment process. In most cases, if we decide to move forward with an offer, you can expect to receive it shortly after the final interview or assessment.

If you receive an offer from us, we encourage you to take the time to carefully review it and consider all the details. We are committed to providing a fair and competitive offer that reflects your skills and experience, and we are always open to discussing any questions or concerns you may have.

Overall, receiving an offer is an exciting milestone in the recruitment process, and we look forward to working with you as you make this important decision. If you choose to accept our offer, we welcome you to the team and look forward to a long and productive relationship.